Shipping & Delivery

We are committed to providing clear and transparent shipping information for all orders.

Shipping Rates

We currently offer the following shipping rates for eligible destinations:

Standard Shipping: $5.99

Free Shipping on orders of $35.90 or more

All applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully received.

Orders are typically not processed on weekends or public holidays.

During holidays, promotional periods, or unusually high order volumes, processing may take slightly longer.

Estimated Delivery Time

Estimated delivery times vary depending on the destination.

Our typical delivery timeframe is:

United States: 7–15 business days
Canada: 7–15 business days
Australia: 7–15 business days
New Zealand: 7–15 business days

Delivery estimates begin after your order has been processed and shipped.

Please note that delivery times are estimates and may occasionally be affected by carrier delays, weather, customs processing, holidays, or other circumstances outside our reasonable control.

Order Tracking

Once your order has shipped, tracking information will be provided when available.

Please allow some time for tracking information to update after shipment.

If your tracking information has not updated for an extended period, please contact us at yueyunpeng0707@gmail.com.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address when placing an order.

If you notice an error in your shipping information, please contact us as soon as possible at yueyunpeng0707@gmail.com.

We will make reasonable efforts to update your address before shipment, but changes cannot be guaranteed once an order has been processed or shipped.

Delayed or Lost Shipments

If your shipment appears to be significantly delayed or lost in transit, please contact us at yueyunpeng0707@gmail.com.

We will review the available tracking information and work with the shipping carrier where appropriate.

If a shipment is confirmed lost, we will provide an appropriate resolution, which may include a replacement or refund.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

Once an order has been processed or shipped, we may no longer be able to modify or cancel it.

If we are unable to ship your order within the timeframe communicated to you, we will notify you and provide any cancellation or refund options required by applicable law.

Contact Us

If you have any questions regarding shipping, delivery, or tracking, please contact us at:

Email: yueyunpeng0707@gmail.com